Redding, CA 96002 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Redding, CA
Jane Oswald, 08/24/2023

Great experience at Major Muffler! James was a huge blessing as we stopped in unexpectedly in Redding and he took a look and a listen and told us the problem and what we needed to get back on the road. So kind, quick, and helpful. When other shops told us they didn't have time, he took the time to help us out. Thank you James!!
Redding, CA
Kaley Basile, 08/23/2023

Great work by James - had a few weld projects on an old rv and he had great solutions at a reasonable rate.

Exhaust
Jeremy Lauffer, 04/28/2023

First time getting an exhaust done and it was a great experience. Had heard through the grapevine that this was the place to go to and I was not disappointed. The guy that did the exhaust (the owner, I think) is the only tech and took the time to discuss options with me and even put the muffler on after cutting to let me listen before welding it up and putting together. I initially thought I had a dual cat system but when he put it on the rack there was a y pipe to a single cat so we had to rework what we had planned. Ended up being cheaper than I thought it would be and still sounds good. Overall great experience and service.
Exhaust
Kelly Corbitt, 01/01/2023

Great place people and work

Jon Bon, 07/16/2022

Had them install an axle back exhaust and they were able to do it the same day and for a great price. Thanks!
Noah Ellis, 05/25/2022

10/10 with these guys. Was only in town for a couple days and wanted to get something done. Someone had missed their appointment so I got in only a couple hours after I first went into the shop to talk about what I wanted done. Time wise and service wise these guys are awesome, 10/10 recommend and love the way my car sounds now! Good job Major Muffler!

CODE OF ETHICS