Best Auto Repair, Redding

CONTACT US
Google +YelpYou TubeFacebook

CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

  • reviewicon
    , 07/01/2021

    We were passing through and the muffler started sounding really bad. It was 20 mins to closing before a four day holiday weekend. We were in and out and had our broken muffler fixed by the owner free of charge. Thank you!

  • reviewicon
    , 05/03/2021

    We were on a road trip when we found that someone had attempted to steal our catalytic converter. We called Major Muffler and they got us right in and 30 minutes later we’re back on the road. We were so grateful! We recommend Major Muffler very highly .

  • reviewicon
    , 05/03/2021

    I have an old suv. James and his crew have always been patient, professional, and have gone the extra mile. They provide top notch service and knowledge of all car systems. They do a lot more than mufflers. I highly recommend Major Muffler, and will continue to use them should the need arise. If you need auto repair please support this local business.

  • reviewicon
    , 04/12/2021

    Customer service was fast and vary friendly and the information wasn't forced it fel like a real conversation and everything I had done looks amazing and sounds amazing that major muffler!

  • reviewicon
    , 01/08/2016

    Awesome company! Their customer service and work is exceptional! Thank you Troy!

  • reviewicon
    , 02/16/2016

    Great customer service! I was in here a few months ago with my car almost breaking down on me, it was about 12pm. And they figured out the problem and took care of my car and I was back on the road within 4-5 hours. Highly recommended

Call us for service: 530-223-6640

ASE (Automotive Service Excellence)
NAPA
BG Products
magnaflow
flowmaster
ascca
  • Car Care Aware