Redding, CA 96002 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Kelly Corbitt, 01/01/2023

Great place people and work
Jon Bon, 07/16/2022

Had them install an axle back exhaust and they were able to do it the same day and for a great price. Thanks!

Noah Ellis, 05/25/2022

10/10 with these guys. Was only in town for a couple days and wanted to get something done. Someone had missed their appointment so I got in only a couple hours after I first went into the shop to talk about what I wanted done. Time wise and service wise these guys are awesome, 10/10 recommend and love the way my car sounds now! Good job Major Muffler!
Jerry Schull Jr, 05/24/2022

This place is awesome! Their level of service is second to none! They were very polite and courteous. They do excellent work and we'll definitely use them again if ever needed.

Shaun Upson, 04/07/2022

Honest work. Hard to find. Extremely happy with my service.
Tim Seely, 11/12/2021

Great people, very good at their job & back up their work!

CODE OF ETHICS