Redding, CA 96002 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Milton Lewis, 11/30/2024

Great service. Great pricing and got the job done pretty fast. Pricing was the best out of all the shops I contacted in the Redding area. If you want excellent service and the best pricing , I recommend this shop.
Bre Santana, 03/23/2024

Absolutely outstanding Customer Service. I had a little bit of a lengthy weight. But only because there was an older gentleman who needed more help. But once I was dressed, they got me in and out within 10 minutes.. Their pricing is considerable and super thoughtful. What I mean is you can tell they are not greedy and they’re more tending to helping, which is very rare to find.

Peter Thor, 11/08/2023

Awesome service - the people here are fantastic and super fast! They went out of their way to help me out in a bind and did more than I initially asked for. Can't recommend Major Muffler highly enough.
Greg L, 10/20/2023

Wow this shop is old school the owner and staff are awesome they cut out my muffler and resonators from the cat back and straight pipe it on a 2005 jeep grand Cherokee 5.7 hemi and it sounds vicious. Thank guys you rock. PS great price and clean work.

Exhaust
Andrew Barone, 10/14/2023

They did an excellent job on my 97 dodge diesel. Put a muffler in and found and fixed some noises in the exhaust that I had. Great communication and the work looks fantastic. They even went above and beyond and painted part of the exposed pipe so it wouldn't be an eye sore. I really appreciate the attention to detail. Thanks again! And for staying late so I could pick the truck up!
Exhaust
Larry Staup, 10/05/2023

Best muffler shop in town. Hands down

CODE OF ETHICS