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What to Do After a Car Accident

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
    Office is closed from 12p-1p

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

What People Say About Us

  • reviewicon
    , 03/23/2024

    Absolutely outstanding Customer Service. I had a little bit of a lengthy weight. But only because there was an older gentleman who needed more help. But once I was dressed, they got me in and out within 10 minutes.. Their pricing is considerable and super thoughtful. What I mean is you can tell they are not greedy and they’re more tending to helping, which is very rare to find.

  • reviewicon
    , 11/08/2023

    Awesome service - the people here are fantastic and super fast! They went out of their way to help me out in a bind and did more than I initially asked for. Can't recommend Major Muffler highly enough.

  • , 10/20/2023

    Wow this shop is old school the owner and staff are awesome they cut out my muffler and resonators from the cat back and straight pipe it on a 2005 jeep grand Cherokee 5.7 hemi and it sounds vicious. Thank guys you rock. PS great price and clean work.

  • , 10/14/2023

    They did an excellent job on my 97 dodge diesel. Put a muffler in and found and fixed some noises in the exhaust that I had. Great communication and the work looks fantastic. They even went above and beyond and painted part of the exposed pipe so it wouldn't be an eye sore. I really appreciate the attention to detail. Thanks again! And for staying late so I could pick the truck up!

Redding
  • , 10/05/2023

    Best muffler shop in town. Hands down

  • , 08/24/2023

    Great experience at Major Muffler! James was a huge blessing as we stopped in unexpectedly in Redding and he took a look and a listen and told us the problem and what we needed to get back on the road. So kind, quick, and helpful. When other shops told us they didn't have time, he took the time to help us out. Thank you James!!

Call us for service: 530-223-6640

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